FAQs

Yes. You can browse through the collection without creating an account and select merchandise you like. But, to be able to buy, you need to set up an account which is a fairly easy process.

You can simply click on ‘Forgot password’ and you will be redirected to an email where you can reset your password.

While we have made every effort to display as accurately as possible the colours of the products that appear on the website, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.

We accept Visa, MasterCard, American Express, and Maestro credit and debit cards. We also have Pre Payment by UPI and Net Banking options. Please note that we do not accept any other methods of payment apart from those listed above.

Once your order has been shipped, you will receive an email confirmation of your shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting MY ACCOUNT followed by ORDER STATUS.

Log on to our website and click on ‘My Account’ to change your personal details or shipping address.

Online shopping is quite an easy procedure. Start by choosing your items, add them to your shopping bag and proceed to checkout. An email and text message will be send to your email address and phone number to verify that you have purchased a product from Khwaishh.

There are two ways to remove previously saved credit card details: - Edit or add new shipping or billing address. - During your next purchase, simply ‘UNSELECT’ the option ‘REMEMBER MY PAYMENT DETAILS’ on the payment page.

All products are sold by the international sizing scheme used by the designer. To convert this to your usual size, simply click on the 'size conversion chart' link which you will find on every product page. As sizes can vary greatly by designer, we have also provided the actual dimensions of each product for you to compare with your own body measurements. Where an item runs small or large to size, this will be identified within the 'size & fit' tab on every product page. In addition, our customer care team can answer all your questions on sizing and fit - simply email hello@khwaishh.com for advice.